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Guest Info

Welcome!

It is a real pleasure to welcome you to Fairmont Vacation Villas at Mountainside

We are committed to making your visit with us as enjoyable, comfortable and trouble-free as possible.

To assist you in getting acquainted, we have provided this book containing information on your villa, the Recreation Centre and a variety of activities, programs and things to see and do, in and around Fairmont and the Columbia Valley. Please take a few moments to browse through it and acquaint yourself with the contents.

We hope it will answer all of your questions, but should you require further guidance or information, please let us know. You can contact us at the Recreation Centre seven days a week between the hours of 9:00 a.m. and 11:00 p.m.

AN IMPORTANT NOTICE REGARDING THE GOLF COURSE AND GOLF COURSE POND

The golf course is not part of the Mountainside Resort and must be respected as private property. For the safety of both Villa guests and golfers, please refrain from using any part of the golf course for leisure activities during the golfing season. The paved paths throughout the golf course are for golf cart use only. Cross-country skiing is permitted during the winter months on the golf course.

UNACCEPTABLE LEISURE ACTIVITIES

• Hiking or strolling on any part of the golf course.
• Crossing the fairways.
• Practicing putting or hitting balls on any part of the golf course (including after hours).
• Using any part of the golf course as a play area for children.
• Walking, biking, jogging, skateboarding or rollerblading on cart paths.

The golf course boundaries are marked with white “out of bounds” markers that indicate the edge of the golf course playing area. Villa occupants must stay on the Villa side of these markers.

The pond and surrounding areas between the “A”, “D”, and “F” clusters on the 12th hole is off limits to everyone but golfers. It is extremely dangerous to attempt to retrieve lost balls or to play near the water, as players teeing off may not see you. For the same reasons, swimming is also very dangerous and strictly forbidden.

FOR VILLA GUESTS WISHING TO GOLF

Tee times are required for the Mountainside Golf Course and should be booked at the Pro Shop. All golfers must tee off at the clubhouse. It is never acceptable for Villa guests to cut in on the golf course. The Marshall will remove violators. The 9-hole Creekside Par 3 golf course accepts both walk-in golfers and tee time bookings.

EMERGENCY INFORMATION

911 AMBULANCE • FIRE • POLICE

** Please note that non-local cell phones may not work for 911 in the area. If no answer at 911, please use the following numbers:

Ambulance: 250 342-2055
Police: 250 342-9292
Fire Department: 250 345-6433

Hospital: 250 342-9201
Poison Control Centre: 1-800-567-8911
George Duthie
Medical Clinic: 250 342-9206
Chisel Peak
Medical Clinic: 250 341-6900
Lambert-Kipp Pharmacy: 250 342-6612
Pharmasave: 250 342-8877

STREET ADDRESS FOR EMERGENCY VEHICLES

5247 Fairmont Creek Road Fairmont Hot Springs, B.C. V0B 1L1

FIRE EXTINGUISHERS

Located in the front hall of each unit.

PUBLIC TELEPHONES

Telephones are located near clusters “C”, “M”, “S”, “W”, and in the Recreation Centre.
There is a public telephone located across from the Reception Desk. We also have a courtesy phone for local calls located on the front desk counter.

HOW TO SURVIVE IN CASE OF A FIRE

**Evacuate your own unit immediately. Move everyone to a safe staging area**
Call 911 and contact the Front Desk.

Memorize and follow these procedures to protect yourself and safely evacuate your unit in case of a fire:

1. As soon as you enter your villa, familiarize yourself with all the exits.

2. Make sure you know where the fire extinguisher is located.

3. Report any fire safety deficiencies that you spot to Management.

4. If a fire breaks out in the Villa, follow these tips:

(a) To learn if it is safe to leave a room, go to the door and use your hand to check the temperature of the door. If it is hot, do not open it. Instead, assume that you are trapped in the room.

(b) If the door is cool, open it a crack, but be ready to close it immediately if there is hot air, smoke or flames outside. If there are none of these but the hall is hazy, crawl down the hall keeping your nose and mouth covered with whatever you have available.

(c) If you are trapped in an upstairs room stuff a sheet or bedspread around the door to keep as much smoke out as possible.

(d) Close as many doors as possible between you and the fire but be sure to stay in a room with windows. If the fire is on the floor below or there are clouds of smoke outside, you are better off leaving windows closed. Otherwise, open one and hang a bedspread or sheet as a signal.

(e) Do not jump, unless there is absolutely no other alternative. Firefighters will tell you what to do. Wait for their help.

IN CASE OF A DISASTER

Call 911 immediately. Call the Front Desk 250 345-6341

If you hear 3 consecutive blasts of a blow horn evacuate immediately!!!
Make your way to the Fire Hall down the hill by the highway.
Someone will be there to give you further instructions.

Always stay calm, don’t panic and use common sense.