Skip to main content

CoVid-19 Safety Plan

Updated: January 20/2021
Masks are mandatory in all public indoor settings, work places and retail outlets across BC.  The health and well-being of our guests, visitors and team will remain our highest priority. We are operating our Resort with extreme caution, and following all government and the Provincial Health Officer’s orders and guidelines. As such, certain elements of the Resort’s experience will be different. We thank you for your collaboration and understanding.  To view the BC Provincial restrictions in place, click HERE.

Recreation Center & Check In’s
The Recreation Center is open daily from 9am to 10pm. Check-in’s are any time after 4pm.
Please send ONE person inside to complete your check-in.

The Recreation center is open with limitations. Please sign up in person at the front desk to use the pool, hot tubs and fitness room. Guests are able to book ONE half hour session once per day in each of the pool, the three hot tubs and fitness center. To enjoy the court areas, please bring your equipment.

Operational changes
Indoor Pool – 5 people
Indoor Small Hot Tub  – 1 person
Outdoor Small Hot Tub  – 1 person
Outdoor Large Hot Tub – 2 people
Pool Table & Shuffle Board area– 2 people
Fitness Center – 2 people
Recreation Center – 5 people
Steam Room – Closed for the moment
Guides Hikes – Closed for the moment
Craft Room – Closed for the moment

During the pandemic, we will not be lending out games, card games, court equipment or nets.

Reservations
Reservations are to made by phone (250) 345-6341 or by email to reduce the congestion at the front desk and in the lobby area.

Villa Supplies
All basic kitchen items are supplied. During the pandemic, we have removed the table place mats, salad spinners and will not be lending out blenders, crock pots, roasters, slow cookers, rotisserie sticks etc.

Multiple Week Stays
The villas have been and will remain to be heavily sanitized. There will not be 2nd cleans for those staying with multiple weeks, however we will provide extra supplies as needed.

Villa Maintenance
The Maintenance staff will not enter a villa while it is occupied unless there is an emergency leak or a major appliance repair is needed.

FRONT DESK SAFETY PLAN

HOUSEKEEPING DEPARTMENT SAFETY PLAN

MAINTENANCE DEPARTMENT SAFETY PLAN

RECREATION CENTRE SAFETY PLAN